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Realiťák Brno
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PRIVACY

Terms of Personal Data Protection

I. THE CONTROLLER

1) The controller of your personal data is PMRE s.r.o., with its registered office at Nové Sady 988/2, 60200 Brno, Czech Republic, Company ID (IČ): 17288576 (the “Company”).

2) Contact details of the Company:

3) The Company has not appointed a data protection officer.

4) The processing of your personal data is carried out by the Company. Processing takes place at the Company's registered office by authorised persons, or by a processor. Processing is carried out by means of computer technology, or manually in the case of personal data in paper form, in compliance with all security principles for the management and processing of personal data. The Company makes every effort to ensure that your privacy is protected when you use its services. The Company has taken technical and organisational measures to protect your data against loss, manipulation and unauthorised access. The Company continuously adapts its security measures in line with technological progress and development.

II. PERSONAL DATA PROCESSED

1) You are not obliged to provide the Company with your personal data. However, providing your personal data is a requirement for the Company to be able to conclude a contract with you. The Company requires your personal data solely for its own needs (for the reason, for the purpose and for the period set out in detail below). Under no circumstances will the personal data you provide be sold to other parties or used in any other commercial way.

2) The Company processes the following personal data:

  • Name and surname
  • Address
  • E-mail address
  • Phone number
  • Bank account details
  • Company ID (IČ) and VAT ID (DIČ) (for individuals doing business)
  • Other data necessary for the performance of the contract
  • Data provided beyond the scope of the applicable laws, processed on the basis of the consent you have given

3) The Company obtains the processed personal data either directly from you (by you providing it, for example, when registering for a service, or from individual correspondence with you), or from publicly accessible registers, lists and records (e.g. the Commercial Register, the Trade Licensing Register, public telephone directories, etc.)

III. LEGAL GROUND AND PURPOSE OF PROCESSING OF PERSONAL DATA

1) Personal data must be processed for the purpose of preparing an offer, concluding a contract and performing it, or maintaining the status of your customer account, and for the purpose of fulfilling related contractual or statutory obligations, in particular archiving tax documents and handling any complaints. The legal ground for processing is therefore the performance of a contract (under Art. 6(1)(b) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “GDPR”)), compliance with a legal obligation (under Art. 6(1)(c) GDPR) and legitimate interest (under Art. 6(1)(f) GDPR).

2) The Company’s legitimate interest (under Art. 6(1)(f) GDPR) also includes direct marketing, i.e. the Company processes your personal data also for the purpose of distributing commercial communications concerning its own similar services, satisfaction questionnaires, sending birthday or seasonal greetings, and performing simple analytics (e.g. measuring website traffic, etc.). Where your personal data is processed on this ground, you have the right to object to processing for direct marketing purposes.

3) If you have given the Company your consent (e.g. in competitions, marketing campaigns, when subscribing to commercial communications, etc.), the Company processes your personal data on the basis of that consent (under Art. 6(1)(a) GDPR). Where consent has been given, processing is carried out for the purpose of offering services, sending commercial communications and informing you about the Company’s events, etc.

IV. PERSONAL DATA RETENTION PERIOD

1) Your personal data will be processed only for the necessary period, which is determined by the performance of the contract and the subsequent retention of tax documents for the ordered and delivered service.

2) Where consent has been given, your personal data will be processed for a period of 10 years, but no longer than until you withdraw your consent to the processing of personal data, which may be done in writing at the Company’s address or by e-mail to info@realitakbrno.cz.

V. OTHER RECIPIENTS OF PERSONAL DATA

1) The processing of your personal data is carried out by the Company as the data controller; however, your personal data may also be processed for the Company by other parties, which may include:

  • suppliers of external services to the Company (typically programming or other supporting technical services, server services, etc.),
  • operators of backup servers or operators of technologies used by the Company, who process the data in order to ensure the functionality of the Company’s services,
  • to the extent strictly necessary, the Company’s tax advisors, auditors and attorneys, who process personal data for the purpose of providing advisory services,
  • personal data concerning debtors with overdue debts may also be disclosed to a receivables insurance company or to debt collection agencies for the purpose of enforcing or collecting the Company’s receivables,
  • sales representatives,
  • upon request, or where unlawful conduct is suspected, personal data may also be handed over to public authorities,
  • operators of real estate advertising portals,
  • and, where applicable, other providers of similar services which, however, the Company does not currently use.

2) The Company does not intend to transfer your personal data to a third country (a country outside the EU) or to an international organisation.

VI. YOUR RIGHTS

1) The Company ensures the protection of data against unauthorised or accidental access, alteration, destruction, loss, unauthorised transfers or other unauthorised processing, as well as against other misuse of records containing your personal data. Your personal data will be processed both manually and by automated means.

2) You have the right to:

  • request information from the Company about which of your personal data it processes,
  • request an explanation from the Company regarding the processing of your personal data,
  • request access to your personal data from the Company and have it updated or corrected,
  • request that the Company erase your personal data or restrict its processing,
  • portability of your personal data,
  • withdraw at any time the consent given to the processing of your personal data,
  • object where your personal data is processed on the ground of the Company’s legitimate interest (Art. III(2)),
  • contact the Company or the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) if you have doubts about compliance with the obligations related to the processing of your personal data.

Legal Basis

Under Act No. 253/2008 Coll., on Selected Measures against the Legalisation of the Proceeds of Crime and the Financing of Terrorism (the Czech Anti-Money-Laundering Act), as amended, the real estate agency (the “Agency”) is an obliged entity and as such is required to identify the customer and to retain the identification data for the period prescribed by law.

If a dispute arises between the Agency and a customer who is a consumer, the customer-consumer has the right to its out-of-court resolution. A petition for out-of-court dispute resolution under Act No. 634/1992 Coll., on Consumer Protection (the Czech Consumer Protection Act), shall be filed with the Czech Trade Inspection Authority (Česká obchodní inspekce). Full details of out-of-court dispute resolution are available on the website of the Czech Trade Inspection Authority at www.coi.cz.

The protection of the customer’s personal data is governed by the Terms of Personal Data Protection.

The storing of so-called cookies on the customer's device is governed by their choice in the site's cookie bar. Details are set out in the Cookie Policy.

A customer who is a consumer has the right to withdraw from the Brokerage Agreement without giving any reason and without any contractual penalty within 14 days of the date of conclusion of the Brokerage Agreement. In order to exercise the right of withdrawal from the Brokerage Agreement, the customer must inform the Agency of their withdrawal by e-mail sent to info@realitakbrno.cz or by means of the model form available on request at info@realitakbrno.cz, no later than on the last day of the withdrawal period. For a valid withdrawal, the customer shall state their name and surname, date of birth and place of residence, and their intention to withdraw from the Brokerage Agreement. Withdrawal from the Brokerage Agreement takes effect vis-à-vis the Agency upon delivery of the notice of withdrawal to the Agency. The Agency will confirm its receipt to the customer by e-mail without undue delay. The customer has no right to withdraw from the Brokerage Agreement if the service has been performed in full with the customer’s prior express consent before the expiry of the withdrawal period.

The offers presented on the website are for information purposes only. The Agency’s advertising does not constitute an offer within the meaning of Section 1731 or Section 1732 of the Czech Civil Code, nor a public promise under Section 1733 of the Czech Civil Code. No entitlement to the conclusion of a Brokerage Agreement arises from this indicative offer.